Our Assisted Living Family Experience Power Survey is a concise, two-page survey with 30 questions and a comment section. The survey focuses on the factors that are most important to your assisted living residents’ family members. Survey questions are structured around topics such as overall experience, likeliness to recommend, environment, staff, care/services, and demographics. The survey is driven by our exclusive Net Promoter Score® approach.
Our reporting is robust and user-friendly, offering the big picture as well as deeper dives into the data. And our year-over-year comparisons and benchmarking data pool gives you a clear view of your community’s improvement over time and your place in the competitive landscape.